New in 2017 - Grading OEMS on Repair Policy
Help us develop a rating system for repair-friendly policies by filling out the survey form below.
FIRST (TEST) Category: Mobile Cell Phones / Tablets
We'll use this first round of questions to refine the idea and build an automated portal for expansion.
For each OEM you want to grade -- provide the OEM name and answer the following questions about Repair:
1`. Can you buy any specialty tools needed from the OEM? (Hint- the Pentalobe screwdriver is not an ordinary tool)
2. Can you purchase spare parts from the OEM? (Hint- Buying used parts on e-Bay is not coming from the OEM)
3. Can you acquire up-to-date OEM Diagnostics without a fee?
4. Can you access the library of firmware patches and fixes without a fee?
5. Is there a schematic diagram available (legally) in print or online? (Hint- finding a bootleg schematic online from Bulgaria is not legal)
We'll get to unfair EULA and other procurement terms later.